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What Screening Companies Do Texas Apartments Use?

Looking into apartment screening companies in Texas? Each property picks the company that runs its report, and the property still makes the rental decision. The screening company, the data supplier and the property manager are three different players. Knowing which is which helps when you ask about an entry on your report.

Renter reading a printed tenant screening report at a desk

The short answer

Texas apartments use a mix of screening companies, and each community picks its own. The ones you’ll run into often are TransUnion SmartMove, RealPage LeasingDesk and AppFolio. Some reports pull in Experian RentBureau rent payment data too.

We’re the No Credit Check Apartment Team, a licensed real estate team brokered by Spirit Real Estate Group, LLC (TREC #562021). Between us we have more than 20 years in real estate, working with property managers across Dallas, Fort Worth, Houston, Austin and San Antonio. We point renters with credit, eviction and record problems to communities whose criteria may fit them, and each property makes its own rental decision.

Comparison table of major screening vendors and what each checks

Screening platforms like TransUnion SmartMove score applicants with their own ResidentScore model. It’s built from credit report data, and TransUnion says it catches 15% more evictions than a typical credit score. LeasingDesk by RealPage works differently. It gives the property an accept, a conditional accept, or a deny, and it leans on your income and how you handled past leases.

Knowing these differences can save you application fees at places that were never going to say yes.

What that means for you

Each screening company pulls a different slice of your background. Credit, rental history and county court records all carry different weight depending on who runs the check.

A small issue can trigger an automatic denial at one property and barely matter at the next.

Before you apply, it helps to know which company the property uses and what that company checks. Experian RentBureau, for example, tracks how you've paid rent month to month. Large management companies and rent payment services report on time and late payments to it. That means a recent late rent payment can show up there even when it never went to collections.

The Three Things Screening Looks At

Most screening reports come down to these three areas, plus a criminal background check. We track how each property treats them.

  • Credit Profiles: TransUnion SmartMove packages run $25 to $49. The $40 package adds your full credit report and eviction records to the criminal check.
  • Rental History: Experian RentBureau data shows how you paid rent at past leases, on time or late. Your credit card debt isn’t in it.
  • Court Records: Eviction history comes from court record searches. In 2017 the National Consumer Assistance Plan took civil judgments, eviction judgments included, off standard credit reports.

Texas Property Code Section 92.3515 says the property has to make its written screening criteria available when it gives you an application. That’s been the law since 2008. If they deny you and never made the criteria available, they owe you your application fee and any application deposit back.

How Texas communities handle it

Which of these companies you run into usually comes down to how big the owner is.

RealPage, based in Richardson, makes LeasingDesk, which many large corporate apartment communities use. NCAC isn't a screening company. It's a collection agency tied to First Advantage that reports unpaid apartment balances to the credit bureaus, so that debt can follow you.

How Each Screening Company Sees You

From what we see, smaller landlords tend to use AppFolio or SmartMove, which charge per applicant. State law plays a smaller role than people think. Texas House Bill 2127, passed in 2023, limits the rules cities can pass on topics state law already covers. It doesn't add any screening rules.

Here are three you’ll often run into, what each one looks at, and where you’ll usually see it.

Screening VendorWhat It Focuses OnWho Usually Uses It
TransUnion SmartMovePredicts eviction risk with its own ResidentScoreIndependent landlords and small owners
LeasingDesk (RealPage)Gives an accept, conditional, or deny resultLarge corporate apartment communities
AppFolioScreening built into its property management softwareSmaller landlords and property managers

For how our free search help works, see the homepage or the related guides below.

What to do next

If you’re trying to decide whether to apply somewhere, or you’re afraid of another rejection, start with each community’s actual rules.

We talk with Texas communities every day and keep track of their screening criteria, so we can point you to places worth a look.

That saves you application fees and extra credit pulls, since some screening companies pull credit as a hard inquiry. The referral is completely free to you. These communities pay us a referral fee out of their advertising budgets.

Send us your situation. We’ll usually reply the same day, and Texas communities whose criteria may fit it follow in 24 to 48 weekday hours.

Related reading: broken lease · eviction

FAQ

Which screening company is hardest to pass? +

None is hardest across the board. LeasingDesk leans on rental history, but SmartMove’s ResidentScore is built on credit data. An unpaid balance sent to a collection agency like NCAC shows up on your credit report wherever you apply.

Can I see my own screening report? +

Yes. If a screening report got you denied, you can get a free copy from that company within 60 days. You can request your credit reports too, and we’ll help you read them.

Does every Texas apartment use the same company? +

No. Each community picks its own vendor and sets its own rules inside it.

Want us to look at your situation?

Send us your screening issue and target city. We typically get back to you the same day to go over your form, and your community list usually takes 24 to 48 weekday hours. Weekend requests most likely hear from us Monday. Free.

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Put this advice into practice

Review your screening report

Check that the report is really yours and gets your balances, payments and final case outcomes right. Look for records listed twice and anything that belongs to someone else. If you find a mistake, dispute it with the screening company and keep copies of your paperwork. The CFPB explains how to request a report and dispute errors.